SPRINGFIELD, Mo. -- Exceptional service is the mantra of living hotel legend Mr. John Q. Hammons. His employees consistently delivering on this commitment was recently recognized when nine out of 15 of the Embassy Suites Hotels brand's Q1 2009 Spirit of Embassy Award recipients were from properties managed by John Q. Hammons Hotels & Resorts. Springfield, Mo.-based John Q. Hammons Hotels & Resorts (www.jqhhotels.com) is the nation's leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites.
The Spirit of Embassy Award recognizes exemplary hotel associates that go out of their way to make a difference for the Embassy Suites Hotels brand comprised of nearly 30,000 employees and 198 hotels worldwide. Nominated by their peers because of exemplary loyalty, attitude and service, the chosen team members continually exceed expectations of both customers and fellow team members. Less than 1 percent of all Embassy Suites team members nationwide receive this honor each year.
Following is a list of John Q. Hammons' Q1 Spirit of Embassy Award recipients that received a celebration in their honor; a $350 check; a special lapel pin; recognition throughout the Embassy Suites, Hilton and John Q. Hammons brands; and a Spirit Award poster and plaque highlighting their achievement:
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"A great performing hotel doesn't just rely on the facility's high quality appearance. Exceptional service will never go out of style," said Mr. John Q. Hammons, founder, chairman, and chief executive officer of John Q. Hammons Hotels & Resorts. "It's quite enjoyable to see so many of our hotel staff nationwide being recognized for superior job performance."
Property Information
John Q. Hammons' Embassy Suites Hotels emit a contemporary flair that invites guests to enjoy the exceptional appointments and outstanding customer service that define the John Q. Hammons Hotels & Resorts and the Embassy Suites Hotels brands. Each guest suite features a private bedroom and spacious living room equipped with two LCD televisions, refrigerator, wet bar, microwave oven, coffee maker, two telephones with data ports, high-speed Internet access, spacious work desk and in-room safe boxes. Guests may enjoy a luxurious open atrium with a water feature. The hotels offer room service; dry cleaning; and complimentary, daily cooked-to-order breakfast and two-hour Nightly Manager's Reception. Guests are able to enjoy a casual meal in the full-service restaurant and lounge, or coffee and espresso in Caffeina's Internet Cafe. Other features include a fitness center, indoor pool, sundeck, and at some hotel locations therapeutic spa treatments at the full-service Spa Botanica, John Q. Hammons' signature spa. To make a reservation, call 1-800-EMBASSY, go online to www.embassysuites.com, or contact your travel agent.
About Embassy Suites Hotels; Hilton Hotels Corporation
Founded in 1984, Embassy Suites Hotels defines the upscale, all-suite segment and today has 198 hotels, with an additional 56 in the pipeline. With spacious two-room suites, engaging team members and an inviting atrium environment, guests are allowed to put their feet up and feel right at home. To learn more, visit www.embassysuites.com.
Hilton Hotels Corporation is the leading global hospitality company, with more than 3,000 hotels and 500,000 rooms in 74 countries and territories, including 135,000 team members worldwide. The company owns, manages or franchises a hotel portfolio of some of the best known and highly regarded brands, including Hilton([R]), Conrad([R]) Hotels & Resorts, Doubletree([R]), Embassy Suites Hotels([R]), Hampton Inn([R]), Hampton Inn & Suites([R]), Hilton Garden Inn([R]), Hilton Grand Vacations[TM], Homewood Suites by Hilton([R]) and The Waldorf=Astoria Collection[TM].
About John Q. Hammons Hotels & Resorts
Springfield, Mo.-based John Q. Hammons Hotels & Resorts is the nation's leading independent builder, developer, owner and manager of upscale, full-service hotels, resorts and suites, including: Embassy Suites Hotels, Renaissance, Marriott, Radisson, Residence Inn, Homewood Suites by Hilton, Holiday Inn and Courtyard by Marriott brands. With 81 hotels strategically located near demand generators, such as state capitals, universities, airports, corporate headquarters or office parks in secondary and tertiary markets, John Q. Hammons Hotels & Resorts' properties are dominant in their markets. Over the course of his impressive 51-year career in the hotel business, Mr. John Q. Hammons has developed 207 hotels. For more information about John Q. Hammons Hotels & Resorts, please visit the company's Web site at www.jqhhotels.com.
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